Ambassador Reservations Cancellation Policy

Bookings made by, phone, email or fax: bookings of up to 2 rooms can be cancelled free of charge up to 7 days prior to arrival; within 7 days of arrival the full amount for the first night is payable.

Group bookings made by phone, email or fax of 3 or more rooms up to 28 days prior to arrival no charge; within 28 days prior to arrival the full amount for the first night is payable; within 7 days of arrival the entire booking is payable.

All bookings made by phone, email or fax: any refund made to a card is subject to a £10 bank and administration charge.

Conference deligate bookings and other large bookings the terms and conditions applied at the time of booking will prevail.

Online bookings: All Internet reservations are final and require 50% prepayment for the entire stay. Reservations cannot be refunded, canceled or changed. Once a reservation is confirmed, your credit card will be charged for 50% of the total amount shown and the remaining balance due in FULL upon the booked day of arrival, regardless of whether or not the reservation is used. Any modifications to internet bookings should be made in writing to the Ambassador Hotel or by telephone to our reservations desk on +44 (0)1273 676869. The Ambassador Hotel is under no obligation to change or modify a booking, as per our cancellation policy.